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The 7 C's of a website that actually works

There's an old marketing idea called the 7 C's, and most versions of it are full of fluff. Here's my version, rewritten for what actually matters when a real customer lands on your site and decides whether to call you.

1. Clarity

Within a few seconds, can a visitor tell what you do, where you do it, and what to do next? If they have to guess, they leave. Clarity beats clever every time.

2. Content

The words have to do a job: answer questions, handle objections, and make it easy to say yes. Real content written for your customer, not filler and not stock slogans.

3. Conversion

A pretty site that doesn't turn visitors into calls, forms, or bookings is a brochure. Every page should make the next step obvious, with your phone number and a clear button never more than a thumb away.

4. Credibility

Reviews, real photos, a real address, a face and a name. People buy from businesses they trust, and trust is built with proof, not adjectives.

5. Consistency

Your name, phone number, and address should match everywhere, on the site, on Google, on Facebook. Google notices when they don't, and so do customers.

6. Core Web Vitals (speed)

The C most people miss. If the site is slow, none of the others get a chance. Speed is the price of admission now, both for Google's rankings and for a customer's patience.

7. Contact

Make reaching you effortless. One click to call, a short form, no hunting. The moment someone is ready to talk is the worst moment to make them work for it.

If your site is missing two or three of these, you can feel it in how few calls it brings. Send me your site and I'll walk you through which C's it's missing and what to fix first.

Want this handled for your business?

I'm Luis. I build websites, lead systems, and automation for Wichita owners, start to finish. Tell me what's slowing you down and I'll tell you straight what would help.

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